Revealed: We Love Booktopia
Booktopia is a fantastic online book retailer that sells more than 2 million books around Australia each year. They are taking on the 800 pound gorilla Amazon, and doing a bloody great job of it too! They are an Australian company and have a 4.7/5 star rating on Trust Pilot. They rank them as “Excellent“. We do too.
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Versus Their Competition
A seemingly better reputation with their customers, an amazing array of awards and industry recognition, an Australian based call centre and 100% Australian owned and operated. We think Booktopia is better than the alternatives. Find out why.
Booktopia has heaps of awards and industry regonition and is a trusted retailer of books online.
The main reasons why we have picked Booktopia include:
- Fast delivery service with fair postage costs within Australia
- Selection of more than 4 million titles
- They have more than 30,757 reviews on Product Review: check them out here.
These guys are the original online bookstore – in fact that is how they made their name!
Amazon’s quickly become a one-stop-shop for purchasing goods online, and they’ve got a massive selection of books and eBooks. While shipping with Amazon isn’t free to Australia just yet, they often have complimentary delivery promotions available.
- The original online bookstore
- eBooks are also available
Europe’s leading online bookseller, The Book Depository currently offers a massive collection of more than nine million titles.
With a maximum dispatch time of two days, free delivery worldwide and a selection of more than nine million books, it’s no surprise The Book Depository has a customer base of more than 1 million people.
- Free worldwide delivery
- Orders dispatched in just two days
- They may be able to get a newly printed copy of an out-of-print book
It is a bit of false advertising that Fishpond is an Australian store. Fishpond is a New Zealand business. Not that there is anything wrong with that.
Please understand we enjoy our competition, but Fishpond does not pay GST, does not employ any Australians, does not have a phone number you can ring, nor does it have an email address on its website. There is no Australian physical presence and our Australian Booksellers Association has refused its membership application for this reason.
eBay has an extensive range of books online, and has been around for a long time.
The online outlet to a Sydney favourite, this independent bookshop has been operating for almost 50 years.
Tucked behind an iconic Sydney shopping centre, Abbey’s has been bringing books to Sydneysiders for almost five decades. Now, the store’s offering an online shop for booklovers worldwide.
- A free loyalty program that can lead to gift certificate rewards
- Wide selection of books
- Gift wrapping available for just $1
Target is a low-cost Australian department store. The Target mission is to offer customers a diverse range of fashionable clothing, durable footwear, the latest homewares and kids toys.
- Free shipping when you spend over $80.
- Huge range of products.
- Lay-by services available.
What can I Buy?
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Books From $2.95
We found a range of books in their "Reduced To Clear" section from this low, low price
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EBooks From $5
Buy "Every Thing Is F*Cked" A Book About Hope from Mark Manson, and many others
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DVDs from $21.95
Buy a selection of DVDs and Blu-Ray
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Magazines Subscriptions From $29.95
Get some great online magazine subscriptions from this low, low price.
Booktopia's Prices & Fees
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Standard Shipping $7.95
Booktopia charge a flat-rate of $7.95 per order, with tracking to be sent to any Australian or New Zealand delivery address, for as many items as you'd like to order. If you are overseas but delivering to an Australian address, it is still only $7.95.
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Express Shipping From $14.95
Express Shipping is available for orders that contain In Stock items only, to be delivered to an Australian address. It costs $14.95 per order and it is the best way to ensure your parcel arrives as quickly as possible. Order by 1:30pm for delivery the next business day to postcodes covered by Australia Post’s Express Post Delivery Network. If your address isn’t covered, Australia Post will use the fastest possible transport links. As a general rule the Express Post Delivery Network only covers the major metropolitan areas in each state. Just to be sure, double check your postcode’s eligibility on the Australia Post website.
Review Scores
"Love my book stand: I can read with book upright while eating lunch and pages stay tucked under little arms. Arrived quickly and well-packaged. I’ve got 2 now - husband wanted one also."
"Received my calendar and desk pad exactly as promised. When a separate item was unavailable within a reasonable time I was given the option of waiting on the supplier or opting for a full refund. Booktopia is my number 1 "go to" site."
"I was surprised how quickly my book arrived! Packaging was very sturdy, my purchase arriving in perfect condition. The price was also better than I found elsewhere. My first purchase from Booktopia and I couldn’t be happier."
What's Good
The positive reviews outweight the negative hugely, and mainly cover the following points;
- Great service
- Great range
- Exellent customer service
- Fast shipping
- Great prices
What's Bad
Less than 5% of the reviews online are negative, with a few people complaining about:
- Too many emails
- Slow delivery
Why You'll Love Them
- Their reputation with our customers. Some amazing reviews online.
- They have won so many awards.
- Massive warehouse and our in stock titles.
- They donate to important Australian charities and literacy programs.
- Sydney based Call Centre is ready to take your calls and answer emails.
Return Policy
- Cancellations: If you change your mind you can cancel your order for a refund as long as you contact us within our "1 business day cooling off period". After 1 business day all orders are a firm sale and any cancellations can only be made for a store credit. Cancellations cannot be processed once the items have left our Distribution Centre. To cancel your order please contact the Booktopia Customer Support Team by clicking below to speak to us on Live Chat or call us on 1300 187 187 . We're available Monday to Friday, 9am to 5pm in your time zone, except public holidays.
- Returns: Before returning anything please contact Booktopia Customer Support Team to organise an approval to return an item to Booktopia. Click below to speak to us on Live Chat or call us on 1300 187 187 . We're available Monday to Friday, 9am to 5pm in your time zone, except public holidays.
Common Questions
Sydney
Booktopia is an Australian owned and operated business. We have a 13,000 square metre Headquarters and Distribution Centre in Sydney where we normally stock around 650,000 books ready to ship. Over 85% of all books ordered on our site are stocked in our Sydney warehouse.
Booktopia is 100% Australian owned and operated
Booktopia is owned by brothers, Tony and Simon Nash and their sister, Elana Traurig and her husband Steve Traurig. …
Many Australians prefer to “Buy Australian” and Booktopia is an Australian company. We are 100% Australian owned and operated.
Average Delivery Times – Australia (as per Australia Post Information)
| Sydney Metro | 1-2 Business days |
|---|---|
| Metro: Adelaide; Hobart | 3 Business Days |
| VIC/SA/QLD Country Areas | 3-5 Business days |
| Metro: Perth; Darwin | 4-5 Business days |
| WA/NT/TAS Country Areas | 5-9 Business days (Booktopia’s Experience) |
From time to time, Booktopia will offer free shipping on orders. … If there is no free shipping offer at the time, Booktopia will charge a flat fee of $6.95 for all orders to Australia. Express post is also available at $14.95 per order.
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Our Conclusion
Booktopia is one of the best optioins for buying books online. With over 30,000 positive reviews online, and very few negative ones, we think you’ll have an amazing experience with these guys. They are really doing a great job competing with the likes of Amazon and eBay and we love to support local Australian retailers, particularly ones locked in a David and Goliath sized struggle for independence. Give them a shot!
Fernando Camacho
He is a crazy shopper, loves drinking in pubs and clubs, shopping trendy outlets online, grocery shopping to his door and catching Uber. Also dabbles in setting up online stores through eBay, Amazon marketplaces and has a marketing and commerce background.